1. No Returns or Replacements

• Products once delivered cannot be returned or replaced. We urge our customers to thoroughly inspect the products upon delivery to ensure they meet your expectations. Any concerns should be addressed with our team before accepting the product.

2. Damaged or Defective Products

• In the unlikely event that a product is damaged or defective upon delivery, we must be notified within 48 hours of receipt. You can report any issues to our customer service team using the contact details provided below.
• All reported damages or defects will be subject to investigation. If the claim is validated, we will offer an appropriate resolution, which may include a replacement or a refund, at our discretion.

3. Refunds for Non-Deliverable Orders

• In cases where an order cannot be fulfilled due to logistical reasons or product unavailability, customers will be entitled to a full refund. Refunds will be processed and credited to the original source of payment method within 7-10 business days from the date of confirmation.

4. Order Cancellation

• Customers may cancel their orders before the product is dispatched. Once an order has been dispatched, it will fall under our No Return, No Replacement policy and no cancellations will be accepted.

5. Contact Information

For any questions or concerns regarding this policy, please contact us through the following channels:

Email: nirmaldistributorsmum@gmail.com
Phone: +91 9867140627
Website: https://nirmaldistributors.in